Letter from the Executive Director
Dear Board-Members, dear HR-L&D Professionals, dear Business Unit Leaders, dear Professionals,
as the Executive Director of the Executive School of the University of St. Gallen and Head of the Custom/Inhouse-Team I would like to welcome you at the University of St. Gallen.
Are you curious about why other companies work with us?
Well, most of our clients are searching for a professional learning-/impact- partnership in order to address one of the following issues:
- Strengthening their leadership pipeline in terms of quality and quantity.
- Enabling strategic change in their organization or business line, e.g.
- internationalization, growth, post merger integration, innovation.
- Supporting «new decision makers» e.g. in terms of succession plans in highly relevant project initiatives.
- Providing special target groups with functional expertise, e.g. CFO Finance or HR-initiatives.
At the end of this page you can find «today`s & future topic areas». Each topic is underlined with the experience of our faculty – high class research, typical bottlenecks and our solutions.
For more interested clients a short outline how we handle those organizational & leadership initiatives can be found under «Custom Inside». For Services & Events take a short look on Custom Experience and Custom Live.
We are happy to hear from you in any way (face time meeting, your query, Request for Proposal, etc.) and finally I would like to invite you to our excerpt «of today`s & future development topics» below. What are your bottlenecks?
Best regards
Dr. Markus Frank

P.S. If you want to deep dive directly in former projects just have a brief look at 3 of our case studies: Get an idea:Our Brief ExampleXellaWin deep insights in ourWinner - Case LonzaTake a look at ourAmcor CaseLeading to outperform
1_Our clients’ top topics
Our clients’ top topics are subject areas identified by most of our customers. Themes which are ripe for future development. As part of our customising process, these topics are leveraged with a specific focus on the exact requirements of the client, pinpointing challenges and change processes. The result: our impact programs.
Topics, Bottlenecks and our Solutions:

Change & Transformation
Is the management of your organization capable of operating the decisive levers for Transformation?

Performance / Finance
How do you manage to implement an efficient application of your management capacities?

Leadership
Is your management qualified & ready to lead your organization through change periods?

Convergence
Do you recognize the potential of Convergence to disrupt entire industries?

Digital Transformation
How can you overcome existing uncertainties related to Digital Transformation?

Innovation
Are you satisfied with the rate and quality of innovation in your organization?

Diversity
Does your organization recognize Diversity & Inclusion as a strategic competitive advantage during uncertain times?
2a_Custom/Inhouse Programmes

You have a specific need but feel that neither open programms nor standardized off-the-shelve solutions will lead to results?
In your role as CEO, Business Unit or Division Head or General Manager you realize that – based on your business need – different functions, perspectives and training contents need to be put together in a unique way that makes sense only for your company?
As a Learning & Development professional you know that lasting business impact and a return from your learning and development investments can only be achieved by “going to the tailor”, ensuring an optimal fit between a learning initiative and your specific situation.
2b_Custom Special Workshops
Custom Workshops are quickly-implementable discovery & development workshops for a range of audiences and themes.
2c_Custom Instant Support
Our custom expertise leaders are available to support you during crises and urgent situations. Thanks to our services, the right experts for you are just a phone call away.
