Letter from the Executive Director

Dr. Markus Frank

Executive Director

University of St Gallen

Dear Board-Members, dear HR-L&D Professionals, dear Business Unit Leaders, dear Professionals,

as the Executive Director of the Executive School of the University of St. Gallen and Head of the Custom/Inhouse-Team I would like to welcome you at the University of St. Gallen.

Are you curious about why other companies work with us?

Well, most of our clients are searching for a professional learning-/impact- partnership in order to address one of the following issues:

  • Strengthening their leadership pipeline in terms of quality and quantity.
  • Enabling strategic change in their organization or business line, e.g.
  • internationalization, growth, post merger integration, innovation.
  • Supporting «new decision makers» e.g. in terms of succession plans in highly relevant project initiatives.
  • Providing special target groups with functional expertise, e.g. CFO Finance or HR-initiatives.

At the end of this page you can find «today`s & future topic areas». Each topic is underlined with the experience of our faculty – high class research, typical bottlenecks and our solutions.

For more interested clients a short outline how we handle those organizational & leadership initiatives can be found under «Custom Inside». For Services & Events take a short look on Custom Experience and Custom Live.

We are happy to hear from you in any way (face time meeting, your query, Request for Proposal, etc.) and finally I would like to invite you to our excerpt «of today`s & future development topics» below. What are your bottlenecks?

Best regards

Dr. Markus Frank


P.S. If you want to deep dive directly in former projects just have a brief look at 3 of our case studies: Get an idea:Our Brief ExampleXellaWin deep insights in ourWinner - Case LonzaTake a look at ourAmcor CaseLeading to outperform

1_Our clients’ top topics

Our clients’ top topics are subject areas identified by most of our customers. Themes which are ripe for future development. As part of our customising process, these topics are leveraged with a specific focus on the exact requirements of the client, pinpointing challenges and change processes. The result: our impact programs.

Topics, Bottlenecks and our Solutions:

Change & Transformation

Change & Transformation

Is the management of your organization capable of operating the decisive levers for Transformation?

Performance / Finance

Performance / Finance

How do you manage to implement an efficient application of your management capacities?

Leadership

Leadership

Is your management qualified & ready to lead your organization through change periods?

Convergence

Convergence

Do you recognize the potential of Convergence to disrupt entire industries?

Digital Transformation

Digital Transformation

How can you overcome existing uncertainties related to Digital Transformation?

Innovation

Innovation

Are you satisfied with the rate and quality of innovation in your organization?

Diversity

Diversity

Does your organization recognize Diversity & Inclusion as a strategic competitive advantage during uncertain times?

2_Our portfolio

With our customized solutions – inhouse programmes, special workshops and instant support – we constantly strive for our customers’ impact. Please find further details below:

2a_Custom/Inhouse Programmes

You have a specific need but feel that neither open programms nor standardized off-the-shelve solutions will lead to results?

In your role as CEO, Business Unit or Division Head or General Manager you realize that – based on your business need – different functions, perspectives and training contents need to be put together in a unique way that makes sense only for your company?

As a Learning & Development professional you know that lasting business impact and a return from your learning and development investments can only be achieved by “going to the tailor”, ensuring an optimal fit between a learning initiative and your specific situation.

Just like a tailor takes the time needed to gauge and measure before starting his work, we will take time to listen and to explore in close collaboration with you what your real need is. It’s time well invested upfront to clarify where your biggest needs are and what you expect from a program – a program that might target the development of individual talents or leaders and/or build new organisational capabilties in areas strategic to your business. The aim being to come up with a solution that is unique for you regarding contents, duration, balancing reflection, action and implementation or didactical methods applied – all elements individually adapted to your challenges. Because only then can impact be generated. Impact for you – as we understand it – means influencing business results and giving you a new competitive edge.

2b_Custom Special Workshops

Custom Workshops are quickly-implementable discovery & development workshops for a range of audiences and themes.

2c_Custom Instant Support

Our custom expertise leaders are available to support you during crises and urgent situations. Thanks to our services, the right experts for you are just a phone call away.